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Our Warranty terms and conditions information:

Congratulations on your choice of using Kitchen Transformation for your countertop project. Choosing one of our premium grade granite slab products is one of the wisest investments you will ever make. Granite is one of the most beautiful and durable natural products in the world. Kitchen Transformation is proud to be the fabricator and installer of the granite material for your home or commercial business.

Kitchen Transformation is one of the most experienced fabricators of granite countertops in the Chicagoarea. The granite material supplied for your project has been cut from premium quality granite that has been selected for its natural color, grain structure and durability characteristics. Variations in grain, pattern and markings are inherent characteristics of natural stone and cannot be construed as a defect.

Kitchen Transformation warrants to the purchaser of this product that the granite is free from defects in the material and in the workmanship provided by Kitchen Transformation and that the product has been inspected and approved under strict quality guidelines. THIS WARRANTY IS VALID FOR A PERIOD OF ONE (1) YEAR FROM THE DATE OF INSTALLATION.

This warranty applies to granite installed in its original location by one of our certified professionals and becomes null and void if the granite is moved from its original installation location. This warranty covers only the materials and workmanship supplied by Kitchen Transformation and expressly excludes defects in materials or workmanship supplied by any party other than Kitchen Transformation (3rd party installers) .

Any claim made against this warranty must be submitted in writing. Upon verification by a Kitchen Transformation field inspector of a valid claim made against this warranty, Kitchen Transformation will, at its option, repair or replace the affected material if it fails due to any defect caused by Kitchen Transformation during the fabricating cutting steps and installation of the granite material at your premises.

In the event of a defect in material and/or workmanship provided by Kitchen Transformation, the cost of repair or replacement shall be borne by Kitchen Transformation and includes the labor charges necessary to repair or replace the granite material outlined in the purchase contract. If replacement of the stone is deemed necessary, replacement will be made with a granite marketed by Kitchen Transformation at the time it honors this warranty, as nearly identical as possible to the original stone in color, grain and grade. This warranty does not cover the cost of any repairs or replacement undertaken prior to your receipt of a claim verification from Kitchen Transformation.

This warranty specifically excludes defects or damages caused by the following:

Customer abuse or misuse of the surface and failure to maintain stone properly, in accordance with Kitchen Transformation recommendations given to each customer after completion of the job.

Stains and/or discoloration, dark spots or fissures which are naturally occurring in the stone. Normal spotting or discoloration caused by leaving acidic liquid spills on the surface which can be removed by fine gain steel wool and a stone cleaning compound.

Customer use of abrasive of improper cleaning compounds on the granite or marble surfaces can void this 1 year warranty. Also scratches to stone surfaces caused by sharp instruments voids this replacement warranty.

This warranty is limited to the provisions stated above, and no other warranty, expressed or implied, exists. The implied warranty of merchantability or fitness for a particular purpose is expressly excluded. Except as provided herein, Kitchen Transformation shall not be liable in either tort or contract for any loss or direct, consequential or incidental damages arising out of the use or inability to use granite or marble surfaces for the application as stated herein. Some states do not allow the exclusion or limitation of incidental or consequential damages. The above limitations may not apply to you.


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